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You can shop with confidence at Tapstore.com. We value our customers and these are our promises to you.
30 Day Peace of Mind Guarantee
All orders from Tapstore.com are covered by our 30 Day Peace of Mind Guarantee. Providing you meet our terms and conditions you can return any product (at your cost) whatever the reason. See our Returns section for further information.
Product Guarantees
All products featured within our website are selected from major brands for their quality and value for money. All products featured carry their respective manufacturers guarantees.
Guarantees vary dependent on the manufacturer and your choice of finish (ie: Chrome or Gold) and are from 1 year to
10 years.
The guarantee details for products are clearly shown on the page of each item.
Orders
Making a purchase could not be easier, just browse our website, Click “Add to shopping” for any items you wish to buy to put them into your shopping cart. You can correct any errors or amend your order up until you submit your order.
Once you have made all your selections click on “Order” and you will be asked for a few details we need to satisfy your order.
We aim to process your order as quickly as possible, subject to stock availability you should expect to receive your goods within
2 -5 days.
Payment
If you are new to the Internet and have never shopped online before we understand that you may feel uncertain about giving your card details. It is very important to us that all our customers feel confident to shop online with us.
All payments made online with Tapstore.com are done so through our secure Payment Service Provider (PSP), Protx, which ensures all your details are secure and safe. If you would like more information about Protx, please click here.
If you prefer not to make payment online please feel free to call us on 0845 064 5907 to make payment by phone.
We accept payment by all major Credit and Debit Cards including: Mastercard, Visa, Delta and Switch. (At this time we do not accept American Express Cards).
Alternatively, we will accept payment by cheque or bankers draft posted to:
TapStore.com
Unit 10
Orchard Business Centre
Kangley Bridge Road
London
SE26 5AQ
If you choose this method of payment please allow an additional 7 working days for clearance before your order is dispatched.
All prices shown on our website include VAT (VAT no. 839 5707 85)
Your privacy
For full details of our Privacy Policy showing the information we collect and what we do with your information please see our Privacy Policy.
Any personal information we collect from our website will be used in accordance with the Data Protection Act 1998 and any other applicable laws and in accordance with the Privacy & Electronic Communications Act passed into law 11 December 2003, we do not send random marketing emails to personal addresses (SPAM).
The details we collect will be used to process your order, to maintain guarantee records and to provide any after sales service. We may pass your details to another organisation to deliver products you have purchased and / or to provide any after sales service.
Please remember if you any questions please call our helpline on 0845 064 5907, our offices are open Monday to Friday 9am to 5:30pm and 9am to 4pm on Saturdays. If you call outside our opening hours please leave a message with your contact number and we will call you back. Alternatively, you can
and we will ensure you receive a prompt response.
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